SOPs and KPIs may not even be on your radar at all. If they are, they might even make you want to snooze harder than an alarm at 5am.    But then you heard someone talk about them on an Instagram story once, and then it seemed as though the term was popping up all […]

  When I started my business, I did so for many reasons.    I was bored, for one. All the jobs I’d ever had bored me to tears bc I never had enough to do or I didn’t feel like I was making an impact.⁣ I also wanted to touch people’s lives for the better.⁣ […]

I bet I can read your mind right now: What on earth is an Operations manager for designers?  Honestly, I don’t know about you, but I can’t keep up with the business titles we see on Instagram nowadays either. And my own title might be a part of it…whoops. Recently, I had a graphic designer […]

Sure, having clients is cool but have you ever had slap-happy clients?   Go ahead–Google “slap happy.” It means “recklessly carefree.”   That’s how I want my clients to feel. So happy, so grateful, so free to enjoy their businesses. Like a kid on Christmas, or a mom with a WHOLE day off (sans cooking, […]